Privacy Policy

Effective Date: November 29, 2025

Cumulus26, LLC ("Company," "We," "Us," or "Our") respects Your privacy and is committed to protecting Your personal information. This Privacy Policy explains how We collect, use, disclose, and safeguard data when You use the AMPup SaaS platform ("Service") through cumulus26.com. By using the Service, You consent to the practices described herein. If You do not agree, please do not use the Service. This Policy complies with applicable laws, including the General Data Protection Regulation (GDPR) for EU users and the California Consumer Privacy Act (CCPA) for California residents.

Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, billing details, and other data You provide during registration or use (e.g., contact info for support).
  • Usage Data:Automatically collected data such as IP address, browser type, device identifiers, pages visited, time spent, and interactions with the Service.
  • Customer Data:Content You upload or input into the Service, which may include personal data of third parties (You are responsible for obtaining necessary consents).
  • Cookies and Tracking Technologies:We use cookies, web beacons, and similar tools for analytics, personalization, and security. You can manage preferences via Your browser settings.
  • We do not collect sensitive personal information (e.g., racial origin, health data) unless required for the Service and with Your explicit consent.

How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service (e.g., processing subscriptions, troubleshooting).
  • Communicate with You (e.g., updates, support responses, marketing with opt-out options).
  • Analyze usage for insights and enhancements (using anonymized data).
  • Comply with legal obligations, prevent fraud, and enforce Our Terms.
  • For marketing purposes, with Your consent where required.
  • Under GDPR, Our legal bases include contract performance, legitimate interests (e.g., security), consent, and legal compliance.

Sharing Your Information

We share information with:

  • Service Providers:Third parties for hosting, analytics (e.g., Google Analytics), payment processing (e.g., Stripe), under strict confidentiality agreements.
  • Affiliates and Business Transfers:In case of merger, acquisition, or sale of assets.
  • Legal Requirements:To comply with laws, subpoenas, or protect rights/safety.
  • With Consent:For other purposes with Your approval.
  • We do not sell Your personal information (as defined under CCPA).

Data Security

We implement reasonable administrative, technical, and physical safeguards (e.g., encryption, access controls) to protect data from unauthorized access, loss, or alteration. However, no system is completely secure; You transmit data at Your own risk.

Your Rights and Choices

Depending on Your location:

  • Access, Correction, Deletion:Request access to, correction of, or deletion of Your personal data.
  • Opt-Out:From marketing emails or sale of data (under CCPA).
  • GDPR Rights:Objection, restriction, portability, and withdrawal of consent.
  • CCPA Rights:Non-discrimination for exercising rights.
  • To exercise rights, contact Us atprivacy@cumulus26.com. We respond within 30-45 days, as required by law. For CCPA, California residents can designate an authorized agent.

Data Retention

We retain personal information as long as necessary for the purposes outlined (e.g., during Your Subscription Term plus 60 days post-termination) or as required by law. Anonymized data may be retained indefinitely.

International Data Transfers

Data may be processed in the US or other countries. For EU/UK users, We use Standard Contractual Clauses or other mechanisms to ensure adequate protection under GDPR.

Children's Privacy

The Service is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from minors; contact Us if You believe We have.

Third-Party Links

The Service may link to third-party sites; We are not responsible for their privacy practices.

Changes to This Policy

We may update this Policy with notice via email or on Our site. Continued use constitutes acceptance. Check periodically for changes.